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This is a hands‑on technical leadership role supporting both hardware architecture and embedded software/firmware decisions across the full product lifecycle from concept and chipset selection to lab qualification and field troubleshooting. You will work closely with global R&D teams, chipset vendors, and customers to ensure Sagemcom's DOCSIS CPE products meet performance, provisioning, and reliability expectations for DOCSIS 3.0, 3.1, and 4.0 deployments.

Key Responsibilities:

Lead DOCSIS CPE design reviews (hardware + embedded software) and influence SoC/component selection.Build and execute DOCSIS test and qualification plans in a lab environment.Guide provisioning workflows (DHCP/TFTP/TOD, TLVs, security, certificates, PKI).Troubleshoot complex DOCSIS issues using Wireshark/tcpdump, CM logs, SNMP, and Linux debugging tools.Support customers during product definition, feature planning, and field issue reproduction.Collaborate with chipset vendors to debug interoperability, performance, and stability issues.Ensure firmware upgrade flows, secure boot, and certificate handling meet DOCSIS security requirements.Maintain lab documentation, test plans, and internal knowledge base.Provide roadmap input on DOCSIS features, standards evolution, and future CPE capabilities.

Required Skills & Experience:

Strong hands‑on DOCSIS experience (3.0 / 3.1 required, 4.0 strongly preferred).Proven background designing or qualifying DOCSIS cable modems/gateways in an R&D environment.Solid understanding of embedded Linux, embedded C, and firmware architecture.Deep knowledge of DOCSIS provisioning: DHCP, TFTP, TOD, TLVs, config files, certificates/PKI.Strong debugging skills using Wireshark, tcpdump, SNMP, CM logs, gdb/strace.Networking fundamentals: IPv4/IPv6, NAT, DNS, DHCP, HTTP/HTTPS, SNMP.Experience working with chipset/SoC vendors (Broadcom, MaxLinear, etc.).Ability to lead design decisions, mentor engineers, and translate vague requirements into clear plans.

GCS is acting as an Employment Business in relation to this vacancy.

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Job Title: Fiber Engineer (Entry Level)

Client - Fiber Optic (Datacenter Environment)

Location: Louisville, KY
Work Hours: 7 AM-4 PM or 8 AM-5 PM
Contract : 12+Months

Job Description

We are seeking an entry-level Fiber Engineer with strong hands‑on technical aptitude to support fiber installation, maintenance, troubleshooting, and network reliability operations. This role requires physical fieldwork, not IT desk work. The ideal candidate is a technically minded individual who is comfortable working with tools, fiber equipment, and network hardware in a fast‑paced environment.

You will be responsible for supporting fiber optic services, maintaining critical infrastructure, troubleshooting equipment, and ensuring accurate documentation. This position requires the ability to drive to job sites using your own vehicle and bring a basic toolset including:

Viavi ONA800EXFO FIP500

Responsibilities

Fiber & Network Operations

Assist in install, provision, test, and maintain DS0 through OC192 services.Install and test transmission/switching equipment as required.Troubleshoot network equipment issues, remove/replace defective modules, and coordinate repairs.Assist with installation, change, decommission, and testing activities for Next Generation technologies, including:Edge ComputeWavelength ServicesFiber Optic TransportEthernetSONETIP Network Layers

Field Maintenance & Infrastructure Support

Perform Level 1 preventive and scheduled maintenance on critical infrastructure including:HVAC systemsHigh‑voltage electrical systemsDC power plantsMaintain tools, test sets, and fiber transmission equipment including Lightwave multiplexing and AC/DC power equipment.Utilize standard industry software/hardware tools to locate, mark, and protect underground outside-plant fiber facilities.

Asset Management & Documentation

Manage materials, including deliveries, shipping/receiving, and consumable replenishment.Track, maintain, and update inventory and installation records accurately.Ensure detailed documentation of trouble tickets, logs, and status reports.Ensure compliance with all safety protocols and workplace hazard guidelines.

Restoration & Network Integrity

Monitor, locate, and assist with service restoration during outages.Proactively identify potential network issues to maintain service integrity.Collaborate with internal teams to restore network services efficiently.

Systems & Tools

Learn and use internal systems including:Trouble ticketingProvisioning toolsTime trackingMaterials management applicationsComplete system updates, time logs, and job‑related activity reports.

Required Qualifications

Ability to use hand tools, testing instruments, and computerized devices for installation and troubleshooting.Strong problem‑solving skills under pressure with the ability to diagnose equipment/network issues.Excellent verbal communication skills for customer and team interactions.Strong attention to detail to ensure accuracy in installation, repair, and documentation.Knowledge of workplace safety hazards and ability to follow proper safety protocols.Must have personal vehicle and a basic toolset including: Viavi ONA800 and EXFO FIP500.

GCS is acting as an Employment Business in relation to this vacancy.

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