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Job Title: IT Field Service Engineer
Location: Dublin, Ireland
Type: Full-Time

About the Role:
Are you a tech-savvy problem solver with a passion for delivering top-notch IT support? Join our dynamic team as an IT Field Engineer in Dublin! You'll be the go-to expert providing on-site and remote technical solutions, helping clients stay connected and productive. If you thrive in fast-paced environments and enjoy working hands-on with the latest technology, this is the perfect role for you.

What You'll Do:
✅ Deliver expert on-site and remote support for desktops, servers, and network infrastructure (Windows, LAN/WAN/VLAN).
✅ Troubleshoot and resolve complex hardware, software, and network issues efficiently.
✅ Install, configure, and maintain a wide range of IT equipment including desktops, laptops, printers, and network devices.
✅ Manage and support cloud services like VMWare, Azure, and Office 365.
✅ Keep detailed documentation, produce clear technical reports, and update support tickets with precision.
✅ Ensure compliance with IT best practices and company policies.
✅ Travel within Dublin and nearby areas to client sites, providing hands-on support when needed.

What We're Looking For:
✅ Proven experience as a Field Engineer or similar technical support role.
✅ Solid knowledge of Microsoft Windows Server and Desktop Operating Systems.
✅ Hands-on experience with Microsoft Office 365 administration and security.
✅ Strong skills in troubleshooting networking equipment, firewalls, and routers.
✅ Familiarity with virtualization technologies such as Hyper-V, VMWare, and Azure.
✅ Understanding of backup management solutions.
✅ Exceptional problem-solving abilities with a proactive mindset.
✅ Excellent communication, time management, and customer service skills.
✅ Ideally hold a 3rd level or recognized IT qualification.
✅ Full clean driving license for travel across Dublin.

GCS is acting as an Employment Agency in relation to this vacancy.

We're seeking an experienced IT Field Service Engineer to provide on-site and remote support across Dublin. You'll troubleshoot and resolve issues across hardware, software, networking. This role requires strong technical expertise, excellent customer service, and a proactive mindset.

Job role: IT Field Service Engineer

Type: Permanent role

Location: Dublin, Ireland (Fully on-site, 5 days a week)

Key Requirements:

Field support experience across desktops, servers, and networks

Proficient with Windows OS, O365, firewalls, and backups

Strong problem-solving and excellent communication skills

Full clean driving license required (Van will be provided).

***No Sponsorship Available***

The Next Step for you: Should this position be of interest to you, please forward your CV to Pankaj Sharma at GCS Recruitment specialists at [email protected] or call on +353-46901-1902.

GCS is acting as an Employment Agency in relation to this vacancy.