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GenAI Solution Architect - Microsoft Copilot Studio & Azure

Start Date: ASAP

Contract - Hybrid

We're working with a major UK utilities provider undergoing a digital transformation to embed Generative AI into its operational and customer-facing processes. They are seeking a seasoned GenAI Solution Architect to lead the delivery of an AI-powered automation solution using Microsoft Copilot Studio, backed by Azure services.

This is a high-profile contract focused on improving scalability, reducing operational workload, and accelerating response times in a regulated, high-volume environment.

Key Responsibilities

Lead the delivery of a production-grade GenAI solution in Microsoft Copilot Studio to automate complex, document-based reporting workflows.Transition from an Azure OpenAI proof of concept to a fully integrated solution across Azure cloud services (e.g., Azure Functions, Logic Apps, Blob Storage).Resolve platform limitations and manage technical escalations through Microsoft engineering teams-including GPU resource management and service configurations.Design safe, reliable, and predictable AI outputs through prompt architecture and LLM constraint tuning.Support integration with existing enterprise systems, retrieval pipelines, and data sources-ensuring performance, compliance, and security.Enable internal teams through documentation, knowledge transfer, and hands-on support.Proven track record designing and delivering AI/GenAI solutions in a production environment-experience with Microsoft Copilot Studio is essential.Deep knowledge of the Azure ecosystem, including AI and integration services.Strong hands-on skills in prompt engineering, LLM governance, and AI system debugging.Experience in regulated sectors (ideally energy, utilities) with a focus on security, resilience, and scalability.Excellent stakeholder management skills and ability to work under pressure in high-impact programmes.

Please send across an updated CV if this position is of interest

GCS is acting as an Employment Business in relation to this vacancy.

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