L3 Infrastructure Engineer - Waterford | Hybrid (2-3 Days Onsite) | Permanent Role Managed Service Provider (MSP) |... Read more
L3 Infrastructure Engineer - Waterford | Hybrid (2-3 Days Onsite) | Permanent Role Managed Service Provider (MSP) | Cloud & Infrastructure Projects | Intune | AzureAre you an experienced Infrastructure Engineer looking to take the next step in your career with a fast-growing MSP? This is an exciting opportunity to join a company that's going from strength to strength-investing heavily in cloud transformation, infrastructure modernisation, and growing its technical team.We're hiring on behalf of a well-established MSP based in Waterford that offers tailored IT solutions to a wide range of clients. With continued growth and an expanding portfolio of cloud projects, this is the perfect time to come on board and make your mark.What You'll Be Doing:Designing and implementing hybrid infrastructure environments (cloud & on-prem), including Microsoft Azure, virtualisation platforms, and networking.Driving infrastructure modernisation and cloud adoption initiatives.Collaborating directly with clients to assess needs and deliver effective, scalable solutions.Mentoring junior engineers and contributing to a culture of knowledge sharing.Providing technical support and ensuring high availability, performance, and security for client environments.What We're Looking For:5+ years' experience in an Infrastructure Engineering or similar role within an MSP or enterprise setting.Proven expertise across Microsoft Azure, VMware, networking, and security.Hands-on experience with Microsoft Intune (essential).Relevant certifications (e.g. AZ-104, AZ-305) highly desirable.Strong communication skills and a client-focused mindset.Experience working in regulated or complex IT environments is a plus.Why Join?Be part of a rapidly expanding MSP with exciting projects in cloud and infrastructure transformation.Work in a collaborative, supportive environment with career growth potential.Hybrid model (2-3 days onsite in Waterford) for work-life balance.Competitive salary and benefits.Interested in learning more? Apply now or reach out to [email protected]. Sponsorship is not provided for this role. GCS is acting as an Employment Agency in relation to this vacancy. Read less
Role: IT Service Desk EngineerType: Contract - 6 - 12 MonthsLocation: Dublin, Ireland (5 days onsite)About the company:... Read more
Role: IT Service Desk EngineerType: Contract - 6 - 12 MonthsLocation: Dublin, Ireland (5 days onsite)About the company: A leading global IT services company, specializing in digital transformation, cloud, and cybersecurity. Operating in 70+ countries, it delivers innovative tech solutions across industries. ResponsibilitiesServe as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issue and details provided by customersWalk the customer through the problem-solving processDirect unresolved issues to the next level of support personnelProvide accurate information on IT products or servicesRecord events and problems and their resolution in logsFollow-up and update customer status and informationPass on any feedback or suggestions by customers to the appropriate internal teamIdentify and suggest possible improvements on proceduresRequirements and skillsProven experience as a help desk technician or other customer support roleGood understanding of computer systems, mobile devices and other tech productsAbility to diagnose and resolve basic technical issuesProficiency in EnglishExcellent communication skillsCustomer-oriented and cool-tempered ***No Sponsorship Available****** Only 1G dependents/Stamp 4/EU Citizen's can apply*** The Next Step for you: Should this position be of interest to you, please forward your CV to Pankaj Sharma at GCS Recruitment specialists at [email protected] or call on +353-46901-1902.GCS is acting as an Employment Business in relation to this vacancy. Read less
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