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We're Hiring: Business Continuity & Resilience Specialist | Birmingham | Hybrid (2-3 Days On-Site)

Are you passionate about keeping businesses running when it matters most? We're on the lookout for a Business Continuity & Resilience Specialist to join our Risk & Compliance team.

In this pivotal role, you'll design and lead strategies that protect our operations from disruption and enhance our ability to recover quickly. This is your chance to make a real impact across the business - from critical systems and supply chains to crisis response and recovery.

What You'll Be Doing:

Lead the development of business continuity and resilience frameworks

Conduct business impact analyses and risk assessments

Develop and maintain BC and crisis management plans

Coordinate simulations and testing exercises

Partner across departments to ensure resilience is embedded in everything we do

Support incident response and recovery when disruptions occur

What We're Looking For:

Proven experience in business continuity, crisis management, or resilience roles

Strong working knowledge of ISO 22301 or other relevant standards

Excellent stakeholder management and communication skills

Practical experience designing and running BCP exercises

Relevant certifications (CBCI, ISO 22301) a plus

Location & Working Style:

Based in Birmingham

Hybrid: 2-3 days per week in-office, rest remote

What You'll Get:

Competitive salary and benefits

The opportunity to shape resilience across a fast-paced, purpose-driven organisation

A collaborative team culture that values ideas, ownership, and impact

GCS is acting as an Employment Agency in relation to this vacancy.

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Service Transition Manager - Automotive

FTC for 6 months initially to support a platform upgrade. .NET, SQL, Blazor, Azure within the automotive industry.

Role - Service Transition Manager

Type - Fixed term contract (6 months) likely extension

Location - Hybrid, 2/3 days per week in the office (London, Victoria)

Salary - £75,000 pa, pro rata

Spec -

Key Responsibilities

Own and manage the end-to-end service transition process, ensuring the platform is ready for go-live and fully supported post-deployment.Act as the primary interface between engineering, QA, DevOps, operations, support, and other stakeholders throughout the transition phase.Establish and document all service management processes, support models, SLAs, and early life support arrangements.Ensure operational readiness through the development of handover materials, support documentation, user guides, and training where required.Manage the risks and dependencies associated with platform deployment, coordinating with delivery teams to resolve blockers.Support the planning and governance of future releases and updates, maintaining a repeatable process for service change.Ensure compliance with security policies, change controls, and audit requirements.Champion a seamless handover into live service that is well-documented, monitored, and maintainable.

Skills & Experience

Strong experience in Service Transition, Service Delivery, or Service Introduction within IT.Familiarity with software delivery processes and platforms built on .NET, Blazor, Azure, SQL Server, and Azure DevOps.Knowledge of ITIL principles and their practical application in a Microsoft-based cloud environment.Excellent communication, coordination, and stakeholder engagement skills.Ability to manage competing priorities and work across technical and non-technical teams.Experience working within secure and compliance-sensitive environments is highly desirable.

GCS is acting as an Employment Agency in relation to this vacancy.

Read less

Service Transition Manager - Automotive

FTC for 6 months initially to support a platform upgrade. .NET, SQL, Blazor, Azure within the automotive industry.

Role - Service Transition Manager

Type - Fixed term contract (6 months) likely extension

Location - Hybrid, 2/3 days per week in the office (London, Victoria)

Salary - £75,000 pa, pro rata

Spec -

Key Responsibilities

Own and manage the end-to-end service transition process, ensuring the platform is ready for go-live and fully supported post-deployment.Act as the primary interface between engineering, QA, DevOps, operations, support, and other stakeholders throughout the transition phase.Establish and document all service management processes, support models, SLAs, and early life support arrangements.Ensure operational readiness through the development of handover materials, support documentation, user guides, and training where required.Manage the risks and dependencies associated with platform deployment, coordinating with delivery teams to resolve blockers.Support the planning and governance of future releases and updates, maintaining a repeatable process for service change.Ensure compliance with security policies, change controls, and audit requirements.Champion a seamless handover into live service that is well-documented, monitored, and maintainable.

Skills & Experience

Strong experience in Service Transition, Service Delivery, or Service Introduction within IT.Familiarity with software delivery processes and platforms built on .NET, Blazor, Azure, SQL Server, and Azure DevOps.Knowledge of ITIL principles and their practical application in a Microsoft-based cloud environment.Excellent communication, coordination, and stakeholder engagement skills.Ability to manage competing priorities and work across technical and non-technical teams.Experience working within secure and compliance-sensitive environments is highly desirable.

GCS is acting as an Employment Agency in relation to this vacancy.

Read less