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We are seeking an experienced SAP BASIS Specialist to join our dynamic IT Service Delivery team. You will be responsible for the administration, maintenance, and optimisation of a wide array of SAP systems that support critical business functions. You will collaborate closely with IT and business stakeholders to ensure system performance, reliability, and scalability across a complex, multi-technology SAP landscape. The SAP landscape includes technologies such as SAP S/4HANA, ISU (Utilities), CRM, BW/BW/4HANA, BO/DS (Business Objects/Data Services), SRM, PI/PO, Enterprise Portal, Solution Manager, and PPM (Project & Portfolio Management).

You will administer and support over 100 SAP systems serving 5,000+ users across the organisation.

You will deliver BASIS support to internal IT and project teams, ensuring optimal system health and uptime.

You will lead incident management and root cause analysis, including providing out-of-hours support when required.

You will plan and execute system upgrades, migrations, patching, and performance tuning.

You will engage with key stakeholders across IT and the business to align BASIS services with enterprise needs.

You will provide hands-on support for new SAP implementations and continuous improvements.

You will drive process efficiency initiatives within the SAP technical landscape.

You will mentor team members and facilitate knowledge transfer and documentation.

You will contribute to strategic SAP rollouts and ensure compliance with corporate IT governance standards.

You will ensure high levels of security, reliability, and service delivery across the SAP platform.

You will have extensive, in-depth hands-on SAP BASIS administration experience.

You will possess strong knowledge across SAP technologies including S/4HANA, ISU, CRM, BW/BW/4HANA, PI/PO, BO/DS, Enterprise Portal, and Solution Manager.

You will have expertise in database platforms including Linux/HANA, DB2, with experience in system performance tuning and optimisation.

You will have a proven track record in SAP installations, upgrades, and support pack implementations.

You will be skilled in SAP monitoring, troubleshooting, and proactive issue resolution.

You will have experience with Solution Manager including EWA Reporting, ChaRM, Technical Monitoring, and Root Cause Analysis.

You will have effective communication and interpersonal skills, with the ability to work cross-functionally.

You will demonstrate a strong teamwork mindset with the capability to operate independently when needed.

You will have exposure to S/4HANA systems, Single-Sign-On configuration (SAML/OAUTH), and SSL certificate management.

You will have experience with SAP integration on Microsoft Azure or hybrid cloud environments.

You will be familiar with agile delivery methodologies or the ITIL framework.

You will hold a third-level qualification in IT, Computer Science, or a related field (or have equivalent practical experience).

The Next Step for you:
Should this position be of interest to you, please forward your CV to Cian Parnell at GCS Recruitment specialists at [email protected] or call on 01901 4401.

GCS is acting as an Employment Agency in relation to this vacancy.

Are you passionate about solving real-world technical challenges and delivering impactful projects? I'm looking for a Technical Project Manager to join our Professional Services team, supporting a variety of projects across infrastructure, middleware, automation, observability, cloud services, and process improvement.

You'll play a key role in bringing projects from concept to execution, collaborating with cross-functional teams to deliver technical solutions that enhance performance and business outcomes.

You will manage end-to-end technical project delivery, including planning, execution, and closing.

You will oversee infrastructure-related projects such as cloud deployments, automation, middleware integration, and observability tooling.

You will communicate with internal teams and stakeholders to ensure alignment on timelines, scope, and expectations.

You will monitor project performance using tools like Smartsheet, Jira, Confluence, and MS Project.

You will identify risks early, implement mitigation strategies, and report progress to senior management.

You will collaborate with engineering and DevOps teams to deliver scalable, secure solutions.

3+ years of project management experience.

Proven track record of delivering technical projects in Agile/Scrum settings.

Strong understanding of SDLC, project delivery methodologies, and stakeholder management.

Excellent organisational, leadership, and communication skills.

Ability to manage multiple projects simultaneously and adapt quickly in a fast-paced environment.

PMP or Agile/Scrum certifications.

Experience with tools like Kubernetes, GitLab, Prometheus, Ansible, Rancher, or OpenShift.

Knowledge of cloud platforms and CI/CD tools.

Background in entertainment, leisure, or guest experience industries is a plus.

The Next Step for you:
Should this position be of interest to you, please forward your CV to Cian Parnell at GCS Recruitment specialists at [email protected] or call on 01901 4401.

GCS is acting as an Employment Agency in relation to this vacancy.

I am hiring an experienced Cyber Security Project Manager to lead and deliver complex security projects, including consultancy and on boarding services.

Key Responsibilities:

You will manage the full project lifecycle from initiation to completion, ensuring alignment with business and security goals.

You will coordinate cross-functional teams and liaise with clients, vendors, and senior stakeholders.

You will identify and mitigate security risks to minimize project impact.

You will ensure compliance with security policies, industry standards, and regulations (e.g., GDPR, NIST, ISO 27001).

You will oversee project budgets, resources, and documentation.

You will drive continuous improvement in project delivery.

Qualifications:

Bachelor's degree in IT, Cybersecurity, or related field; professional certifications (PMP, CISSP, CISM) a plus.

5+ years IT project management experience, including 2+ years in cyber security and Managed Services.

Bid/RFP experience desirable.

Technical Skills:

Knowledge of cybersecurity frameworks and technologies (firewalls, EDR/XDR, SIEM, IAM, etc.).

Experience with cloud, application, and network security.

Skilled in project management methodologies (Waterfall, Agile).

Communication:

Strong ability to explain technical concepts to non-technical stakeholders.

Confident presenter and meeting leader.

Personal Attributes:

Leadership skills with a collaborative approach.

Analytical, detail-oriented, and able to manage multiple priorities under pressure.

The Next Step for you:
Should this position be of interest to you, please forward your CV to Cian Parnell at GCS Recruitment specialists at [email protected] or call on 01901 4401.

GCS is acting as an Employment Agency in relation to this vacancy.

A nationwide organisation is seeking an experienced ERP & CRM Specialist to manage, support, and enhance its core business systems. This hands-on role is central to the continued optimisation of ERP and CRM platforms, ensuring they support critical operations, enable data accuracy, and facilitate decision-making across departments. The successful candidate will also play a key role in supporting users and implementing new system capabilities.

Provide day-to-day support for ERP and CRM users, addressing technical issues and service requests.

Deliver user training and create supporting materials to enhance adoption and usage.

Collaborate with business stakeholders to capture requirements and translate them into system solutions.

Configure and customise ERP and CRM systems to meet evolving business needs.

Manage system integration's with internal tools and third-party applications.

Lead or support upgrades, data migrations, and new module implementations.

Maintain system security, backup, and disaster recovery protocols in compliance with IT governance.

Deliver projects on time and within scope, managing time lines, deliverable, and budgets.

Continuously monitor system performance and recommend process or system improvements.

Create and maintain clear technical and user documentation.

Minimum 5 years' experience working with ERP and CRM systems in a business environment.

Relevant third-level degree or equivalent professional experience.

Experience with Microsoft 365 (M365)

Hands-on experience with Microsoft Dynamics and Microsoft Azure.

Microsoft certifications are an advantage.

Solid experience using Microsoft Teams and project/task management platforms.

Ability to manage multiple projects concurrently while aligning with business priorities.

Strong understanding of data protection (GDPR), IT security, and change management frameworks.

Confident in documenting processes, systems, and SOPs.

Excellent problem-solving skills and attention to detail.

Strong communication, stakeholder engagement, and influencing skills (including at C-suite level).

Self-motivated, reliable, and able to take ownership of tasks from start to finish.

Budget awareness and strategic thinking are a plus.

Positive, can-do mindset with a commitment to continuous improvement.

The Next Step for you:
Should this position be of interest to you, please forward your CV to Cian Parnell at GCS Recruitment specialists at [email protected] or call on 01901 4401.

GCS is acting as an Employment Agency in relation to this vacancy.

I am hiring a Product Manager to drive the strategic development, execution, and life cycle of our products. You will play a key role in aligning product initiatives with business objectives, delivering high-quality products that meet market needs and customer expectations.

Role Details:

Product Strategy and Roadmap:

You will develop and communicate a clear product vision and strategy.

You will create and maintain a product roadmap that aligns with business objectives.

You will conduct market and competitor analysis to identify opportunities and threats.

Product Development:

You will collaborate with engineering, design, marketing, and sales teams to define product requirements and specifications.

You will prioritise features and manage the product backlog.

You will input into the product development lifecycle from conception to launch.

Stakeholder Management:

You will function as the primary point of contact for product-related inquiries and decisions.

You will engage with internal and external stakeholders to gather feedback and ensure alignment.

You will communicate product updates and progress to senior management and other key stakeholders.

Market Research and Analysis:

You will conduct user research and analyse data to understand customer needs and behaviours.

You will monitor industry trends and emerging technologies to inform product strategy.

You will use data-driven insights to make informed product decisions.

Performance Measurement:

You will define and track key performance indicators (KPIs) to measure product success.

You will conduct post-launch evaluations and identify areas for improvement.

You will iterate on products based on user feedback and performance metrics.

Key Responsibilities:

Stand-Up and Planning: You will lead daily stand-up meetings, task prioritization, and coordination with teams.

Product Development: You will oversee requirement gathering, design collaboration, and feature definition.

Market and User Research: You will conduct market analysis, user feedback, and data analysis to enhance product decisions.

Stakeholder Management: You will manage communication, presentations, and documentation for internal and external stakeholders.

Product Launch and Post-Launch Activities: You will define the go-to-market strategy, provide training, monitor performance, and drive product iteration.

Cross-Functional Collaboration: You will foster collaboration within teams, address issues, and drive continuous improvement.

Personal Development and Team Contribution: You will lead learning and development initiatives, mentor your team, and encourage team engagement.

Key Skills, Experiences & Competencies:

Product Strategy: You will be skilled in creating clear, strategic product road maps and guiding them to successful execution.

Analytically & Data-Driven: You will have strong analytic skills and the ability to use data to make informed decisions.

Collaboration & Teamwork: You will excel in working collaboratively in cross-functional teams, with strong interpersonal skills.

Proven Track Record: You will have experience managing the entire product life cycle and delivering successful products.

Methodology Expertise: You will have knowledge of agile methodologies, frameworks, and proficiency with tools like ADO, JIRA, Trello, or similar.

Industry Knowledge: Experience in [industry or specific domain] is highly desirable.

Qualifications:

Education: Bachelor's degree in Business, Marketing, Engineering, or a related field. MBA or relevant advanced degree is a plus.

Experience: Minimum of 5-7 years of experience in product management or a related role.

Skills: Strong communication skills, proficiency in product management tools, and solid organisational abilities.

Personal Attributes: Highly motivated, self-driven, with a customer-centric mindset and the ability to thrive in a fast-paced, dynamic environment.

The Next Step for you:
Should this position be of interest to you, please forward your CV to Cian Parnell at GCS Recruitment specialists at [email protected] or call on 01901 4401.

GCS is acting as an Employment Agency in relation to this vacancy.

I am hiring an ERP Director to lead the strategy, governance, and implementation of enterprise-wide ERP systems. This role will drive ERP initiatives to align with business goals and ensure the continued success of ERP platforms.

Role Details:

Strategic Leadership:

You will define and drive the ERP strategy, aligning it with overall business goals and long-term vision.

You will evaluate and recommend ERP solutions, upgrades, or replacements to meet evolving business needs.

You will champion ERP-driven digital transformation initiatives to improve operational efficiency and enhance competitive advantage.

Governance and Oversight:

You will establish governance frameworks for ERP usage, ensuring standardisation, compliance, and risk management.

You will oversee budgets, contracts, and relationships with ERP vendors and implementation partners.

You will monitor system performance, scalability, and security, ensuring business continuity.

You will be accountable for BAU/Change management.

Project Leadership:

You will lead enterprise-wide ERP projects, including new implementations, system upgrades, and cross-functional integration's.

You will direct cross-departmental collaboration to identify and resolve system challenges and enhance functionality.

You will support the creation of business cases to validate ROI on ERP projects.

You will ensure appropriate resources are available to support the delivery of ERP projects.

Stakeholder Engagement:

You will act as the primary point of contact between business leaders and IT teams to translate business requirements into technical solutions.

You will partner with executive leadership to forecast and plan ERP enhancements that support organizational growth.

You will provide thought leadership and guidance to stakeholders on ERP trends and best practices.

Team Management:

You will build, mentor, and lead a high-performing team of ERP professionals, fostering a culture of innovation and accountability.

You will oversee training and development initiatives to ensure end users and technical staff are proficient with ERP tools.

You will cultivate a collaborative working environment across teams to maximize ERP utilization.

Key Skills & Competencies:

Strategic thinking and business acumen to align ERP capabilities with corporate objectives.

Exceptional leadership, team-building, and stakeholder management skills.

Strong financial and contract management expertise.

Effective communication and the ability to influence at all organisational levels.

Results-driven with a focus on innovation and continuous improvement.

Proficiency in business intelligence and analytic tools (e.g., Tableau, Power BI).

Knowledge of regulatory frameworks such as GxP, GDPR, SOX, or other compliance standards.

Expertise in enterprise architecture, system integration, and process optimisation.

Deep understanding of financial management, supply chain, and other core ERP-supported business processes.

Proficiency in business intelligence and analytic tools (e.g., Tableau, Power BI).

Regular travel to various sites across Europe and the US will be required.

Qualifications & Experiences:

15+ years of experience in ERP management, including leadership roles, with exposure to systems like SAP, Oracle, Microsoft Dynamics, NetSuite, or others.

4+ years in a commercial role.

Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field; MBA or equivalent advanced degree preferred.

Knowledge of regulatory frameworks such as GDPR, SOX, or other compliance standards.

Familiarity with cloud-based ERP platforms and digital transformation strategies.

Professional certifications in ERP systems (e.g., SAP Certified Application Associate, Oracle Cloud Certification).

The Next Step for you:
Should this position be of interest to you, please forward your CV to Cian Parnell at GCS Recruitment specialists at [email protected] or call on 01901 4401.

GCS is acting as an Employment Agency in relation to this vacancy.

I am hiring a Service Delivery Manager to oversee and manage the delivery of IT services and ensure operational excellence within the organisation.

Key Responsibilities:

Service Delivery:

User Support: You will ensure high-quality support for IT systems and applications, resolving user issues and requests in a timely manner.

Incident and Problem Management: You will manage and resolve incidents and problems in line with ITIL v4 practices, conducting root cause analysis and implementing preventive measures. You will act as incident manager during outages, producing Service Impact Reports to facilitate lessons learned.

Change Management: You will oversee and implement changes to IT systems, ensuring minimal disruption to business operations. You will conduct impact assessments and coordinate with stakeholders.

Security Management: You will maintain the security of IT systems by implementing and monitoring security protocols, including access controls and regular security assessments.

Service Reporting: You will generate and analyse service performance reports to identify trends, issues, and opportunities for improvement.

Vendor Management:

Vendor Assessment: You will evaluate and manage relationships with IT vendors, ensuring they meet service level agreements (SLAs) and deliver value to the organisation.

Contract Management: You will oversee vendor contracts, including procurement, invoicing, and performance monitoring. You will ensure compliance with organisational policies.

Vendor Performance Monitoring: You will regularly review vendor performance and conduct audits to ensure adherence to agreed standards and SLAs.

Continuous Improvement:

Process Optimization: You will identify and implement process improvements to enhance service delivery efficiency and effectiveness.

Service Improvement Plans (SIPs): You will develop and execute SIPs to address service gaps and improve overall service quality.

Knowledge Management: You will maintain and update documentation, including standard operating procedures (SOPs) and knowledge bases.

Project Support:

Project Delivery: You will support IT projects, including testing, training, and user access management, ensuring alignment with business objectives.

IT Audit Support: You will prepare IT systems for audits, including data collection, hygiene clean-up, and audit response coordination.

Other Responsibilities:

Invoice and PO Support: You will assist with ICT and AP invoice processing, including vendor payments and contract management.

Communication: You will maintain clear and effective communication with stakeholders, including business units, vendors, and IT teams.

Key Skills and Competencies:

ITIL v4 Expertise: Strong understanding of ITIL v4 practices, particularly in service delivery, incident management, and continuous improvement.

Vendor Management: Proven experience in managing vendor relationships, contracts, and performance.

Problem-Solving: Strong analytical and problem-solving skills, with the ability to conduct root cause analysis and implement effective solutions.

Communication: Excellent verbal and written communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.

Attention to Detail: High level of accuracy and attention to detail, particularly in managing security protocols and audit preparations.

Project Management: Experience in supporting IT projects, including testing, training, and user access management.

The Next Step for you:
Should this position be of interest to you, please forward your CV to Cian Parnell at GCS Recruitment specialists at [email protected] or call on 01901 4401.

GCS is acting as an Employment Agency in relation to this vacancy.

I am hiring an IT Project Manager to join my clients team and play a key role in delivering IT projects and system enhancements that support business growth and efficiency. This is an excellent opportunity for someone with a solid foundation in project management who thrives in a collaborative, fast-paced environment.

About the Role

In this position, you will work closely with senior project managers, business analysts, and cross-functional teams to support the planning, execution, and tracking of critical projects. You will play a crucial role in managing the enhancement backlog, ensuring alignment with business goals, and ensuring timely task completion. Additionally, you will drive continuous improvement in project delivery processes.

Key Responsibilities

Project Management:

Support the timely delivery of IT projects and enhancements within scope.

Assist in developing project plans, time lines, and resource allocation.

Monitor project progress, identifying potential risks or delays.

Participate in status meetings and provide stakeholders with updates.

Backlog Management:

Collaborate with business analysts and engagement teams to manage and prioritise the project/enhancement backlog.

Ensure items are well-categorised, scoped, and aligned with business objectives.

Coordinate team resources to address high-priority tasks.

Document enhancements and maintain clear communication with stakeholders.

Stakeholder Collaboration:

Facilitate communication between business leads, IT teams, and stakeholders.

Organise and support meetings, workshops, and progress presentations.

Provide day-to-day project support and respond to stakeholder inquiries.

Process Improvement:

Work with IT teams to enhance work flows and streamline delivery processes.

Risk & Issue Management:

Assist in identifying and resolving project risks and issues, escalating as necessary.

Maintain risk and issue logs to ensure visibility and accountability.

Additional Information:

Occasional travel to other business locations may be required.

You will also support various ad-hoc tasks and initiatives as needed.

What We're Looking For:

2-5 years of experience in project management or coordination, preferably in IT or tech-driven projects.

Relevant Project Management certification (e.g., PMP, PRINCE2, or similar) is highly desirable.

Familiarity with managing backlogs, creating project time lines, and resource planning.

Solid understanding of IT systems and business processes.

Strong multitasking and organisational skills.

A collaborative team player who can work effectively across functions.

Flexibility and adaptability to changing priorities.

The Next Step for you:
Should this position be of interest to you, please forward your CV to Cian Parnell at GCS Recruitment specialists at [email protected] or call on 01901 4401.

GCS is acting as an Employment Agency in relation to this vacancy.